PRIVACY POLICY

1. Data Controller

The data controller is Stellar Transport Ltd, trading as NBS Analytics, registered in England and Wales under company number 15809530. Registered office: 5 Arrow Close, Southampton, England, SO19 9TR. Privacy enquiries may be sent to support@nobullshitsignals.com.

2. Information We Collect

We may collect information you provide when creating or using an account, such as your email address, account identifiers and subscription information.

3. Account and Authentication Data

Authentication services are currently provided using Supabase. Authentication data may be processed by Supabase as necessary to create accounts, authenticate users and provide password recovery.

4. Payment Information

Subscription payments are processed by third-party payment providers such as Stripe. We do not store full payment card details directly on our servers. Payment providers may process information necessary to complete payments, manage subscriptions, prevent fraud and comply with legal obligations.

To enforce the one-trial-per-customer rule, we may retain a protected, one-way identifier derived from the payment-card fingerprint supplied by Stripe and a hashed identifier derived from the account email. These identifiers do not contain the full card number and are not used to make payments.

5. How We Use Information

We may use personal information to operate accounts, manage subscription access, provide the service, maintain security, prevent repeated-trial abuse, identify unauthorised redistribution, respond to support requests and improve platform functionality.

6. Service Providers

We may use third-party infrastructure and service providers for hosting, authentication, databases, email delivery, payments and other technical services required to operate the platform.

7. Security

We use reasonable technical and organisational measures intended to protect account and platform data. However, no online service can guarantee absolute security.

8. Data Retention

Personal information may be retained for as long as necessary to provide the service, maintain legitimate business records, resolve disputes, prevent abuse or comply with legal obligations. Anti-abuse identifiers may be retained after account deletion where necessary to enforce the one-trial rule, subject to applicable law.

9. Your Rights

Depending on where you live, you may have rights regarding your personal information, including requesting access, correction or deletion of certain personal data.

10. Cookies and Similar Technologies

The platform may use cookies or similar technologies where necessary for authentication, session management, security and essential site functionality.

11. Changes to This Policy

This Privacy Policy may be updated as the service, infrastructure or legal requirements change. The latest version will be published on this page with an updated revision date.